QUALITY ASSURANCE OFFICER

1.0 Job Identification

Job Title: Quality Assurance Officer

Grade: ZMM

Department: Oil Mill

Location: Zampalm HQs, Kanchibiya

Tenure: 3 years Contract

2.0 Job Description

The Quality Assurance Officer is responsible for conducting CPO quality analysis on all products related to CPO production using laboratory analytical tools and equipment.

3.0 Duties and Responsibilities

KEY RESULT AREAS	PRINCIPAL RESPONSIBILITIES(DUTIES)
Operations Management	The Quality Assurance Officer will be responsible for: Overall running of the Zampalm Laboratory Drawing of Crude Palm Oil samples from the Mill process Conducting Tests for all parameters of interest on Oil samples drawn from the Mill process, analyse sample results and give feedback to production or Mill Manager Checking on Oil testing Kit reorder levels, prepare documentation for procurement of Testing kits and other laboratory consumables as may be required Ensuring periodical check on all Laboratory measuring equipment to ensure reliability of testing equipment Ensuring good House Keeping of the Laboratory Conducting periodical training to both Plantation Harvesters and Mill operators on desired FFB quality Ensuring all vessels used for transportation of CPO prior to dispatch are thoroughly cleaned both in interior and exterior parts Ensuring the monitoring of loading of CPO to customers Ensuring that all the Crude Palm Oil meant for dispatch is tested for all quality parameters of interest and keep record of such
Team Leadership	Lead a team of permanent and temporal staff, fostering a culture of product quality, safety, ethics, and performance. Trains and motivates, staff on raw material and product quality and their importance to the company and the customer.

4.0 Reporting Relationships

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Reports to: Oil Mill Manager

4.1 Number and Level of Immediate Subordinates

1x Assistant Quality Assurance Officer

5.0 Knowledge and Skill Levels

1. Minimum Primary/ Secondary Education:

Full Grade 12 GCE O’Level Certificate or GCSE

1. Minimum Vocational/Professional Qualifications

• Degree in Bio Chemistry or the equivalent from a recognised institution

1. Certifications:

Training in ISO 9001; 2015

1. Minimum Relevant Work Experience.

• minimum of 3 years’ work experience in a processing industry or equivalent institution.

Proven track record in working and managing a medium sized Laboratory.
Familiarity with Zambia’s Regulatory Environment (e.g., ZEMA, ZABS, ZCSA etc) is greatly desired
Knowledge of the Palm Oil Industry will be an added advantage

5.5 Desired Attributes

Leadership: Visionary, decisive, and able to inspire a diverse team of employees;
Communication: Excellent interpersonal, written and Oral skills to engage with workers, Customers and regulators.
Sustainability Focus: Passion for environmental and social responsibility, aligning with RSPO and ESG goals.
Computer Literacy: Good Working Knowledge of key computer office user packages such as Word, PowerPoint; Excel; Outlook.

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Method of Application

To apply for this job email your details to eva.moomba@zampalm.co.zm

Closing Date : 9th December, 2025.

AKIL