Company Description

Set along the breathtaking banks of the Kafue River, Anantara Kafue River Tented Camp offers a rare blend of luxury, wilderness, and tranquility in one of Africa’s last untouched safari landscapes.

We are seeking an experienced, motivated, and service‑driven Spa Supervisor to lead our wellness team and ensure exceptional, transformative spa experiences for our guests. This is a unique opportunity to bring your leadership and therapy skills to an exclusive tented camp where serenity, personalised care, and world‑class hospitality meet.

Job Description

Oversee daily spa operations to ensure smooth, consistent, and exceptional service delivery.
Maintain a welcoming spa environment with perfect ambience, cleanliness, and presentation aligned with luxury brand standards.
Ensure treatment rooms, relaxation spaces, and displays are always guest‑ready and beautifully maintained.
Manage appointments, optimise schedules, and support seamless guest flow.
Deliver a range of high‑quality spa treatments with professionalism, personalisation, and intuitive care.
Conduct consultations to tailor treatments to guest needs and wellness goals.
Handle guest feedback proactively and professionally.
Enhance the spa journey through thoughtful recommendations and retail suggestions.
Lead, train, motivate, and mentor spa therapists to achieve excellence.
Conduct regular training, refresher sessions, and technique reviews.
Manage schedules and ensure consistent staffing coverage.
Support overall team morale and continuous professional development.
Oversee stock levels, product usage, and ordering.
Maintain supplier relationships and support product selection.
Drive retail performance through effective displays and staff education.
Support retail sales through personalised guest recommendations.
Uphold strict hygiene, sanitation, and safety standards across all spa operations.
Conduct routine inspections of rooms, tools, and equipment.
Maintain accurate operational and treatment records.
Ensure full compliance with Anantara brand standards and wellness philosophies.
Track performance metrics including revenue, treatment occupancy, and retail sales.
Provide insightful operational reports to lodge management.
Assist with budgeting, cost control, and forecasting.
Contribute ideas to improve profitability and guest engagement.

Qualifications

Recognised diploma or certification in Spa Therapy, Beauty Therapy, Massage Therapy, or related field.
3–5 years’ experience in a luxury spa or high‑end lodge environment, including supervisory responsibilities.
Proficiency in a wide range of treatments: aromatherapy, deep‑tissue massage, facials, body scrubs, wraps, and holistic practices.
Strong leadership, training, and communication skills.
Exceptional guest service approach with impeccable professionalism and attention to detail.
Excellent organisational and administrative abilities.
Comfortable living and working in a remote safari environment.
First aid certification is an added advantage.

Additional Information

Include 3 traceable referees with valid email and contact addresses.

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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 10th February, 2026.

AKIL